When you plan to travel using an Alderwood Advantage™ exchange, make your request online at www.AlderwoodAdvantage.com by logging in and filling out the exchange request form. If you are not registered with Alderwood Advantage™, you will need to register in order to proceed — wivc.alderwoodadvantage.com. Or, call the Alderwood Direct Exchange department at 866-964-4233 to get started.
Whether you call or go online be prepared to give Alderwood the following information:
a) WIVC membership number
b) Your name
c) Your unit type (one-bedroom, two-bedroom)
d) Your membership classification (seasonal, special)
e) Location and travel dates
Once Alderwood fulfills your request, they will contact you via e-mail or phone, and ask for your approval. When you accept the trade, notify WIVC to assign a week to Alderwood.
42184 Moonridge Road Suite 1
PO Box 1987
Big Bear Lake, CA 92315